Best4Glasses Ltd.
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FAQs

Frequently-Asked-Questions

Testing your eyesight

Do I need an eye test? (eye examination)
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Do I need an eye test? (eye examination)

Yes, you should have a thorough eye test or examination at least every 2 years. (Some opticians recommend every year.)

Your optician will also examine your eyes for potential eye diseases. It is important to have a regular examination, as some diseases can cause loss of sight if not treated.

How do I get a glasses prescription?
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How do I get a glasses prescription?

During the eye test, your Optician will assess the degree of focussing errors in your eyes. From the results of this test, he/she will prescribe appropriate lenses for you.

The optician will then complete a prescription form that describes precisely the specification of the lenses needed to correct your eyes' focussing errors. You are under no obligation to purchase glasses with these lenses from the optician that tests your eyesight. Under English law, you may buy your glasses from elsewhere.

You will be required to pay for your prescription form, unless you meet the conditions described below for free eye tests.

Do I have to buy glasses from an optician?
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Do I have to buy glasses from an optician?

No. The Opticians Act 1985 gave the power of choice back to the public. This means that you can purchase your glasses from any optical retail outlet, subject to your providing a valid prescription form and your being over the age of 16.

Can I get a free eye test?
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Can I get a free eye test?

Yes in certain circumstances. If you are under 16 or over 60. Also if you have a family history of Glaucoma or if you suffer from Diabetes.

 

Choosing Lenses & glasses

What type of glasses can I buy from Best4Glasses?
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What type of glasses can I buy from Best4Glasses?

We supply glasses with single vision and bifocal lenses of a spherical power between +6.00 and - 6.00 (dioptres) and a cylindrical power between +2.00 and -2.00 (dioptres).

If your prescription falls outside this range, please contact us for advice.

Can I get bi-focal or progressive (varifocal) lenses online from Best4Glasses?
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Can I get bi-focal or progressive (varifocal) lenses online from Best4Glasses?

Bifocals are available on our site, but varifocal lenses have to be fitted face-to-face, with the optical centres marked on the lenses. We are working on technology to overcome this problem, but for the time being we are sorry, but we can't supply varifocals.

Can I add a tint to my glasses?
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Can I add a tint to my glasses?

Yes. You can choose from Yellow, Grey, Green and Brown. For more details on tints, please look at about lens tints.

Can I have prescription sunglasses made up from your frames?
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Can I have prescription sunglasses made up from your frames?

Yes. We can add a UV coating to your lenses, which will help block over 99% of harmful UVA and UVB rays (protection up to 400nm). Just select this option on the purchase order form. Click here to learn more about UV rays and sunglasses.

Can I get plain lenses in one of your frames?
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Can I get plain lenses in one of your frames?

Yes.As these will be optically perfect, the price will be the same as the prescription glasses. Just enter Non prescription when choosing your lens type in the on-line store.

Can I buy Designer Frames on the Best4Glasses website?
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Can I buy Designer Frames on the Best4Glasses website?

Yes. Click here to see our current designer frames selection.

Can I buy rimless frames at Best4Glasses?
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Can I buy rimless frames at Best4Glasses?

Yes. Click here to see our current rimless frames selection.

What Optical Approvals does Best4Glasses have?
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What Optical Approvals does Best4Glasses have?

All our lenses are manufactured from CR39, impact resistant optical standard plastic.

CE is the European Standard that controls Medical Devices. Best4Glasses's main supplier is CE Class 2 approved.

 

Taking care of glasses

How should I clean my lenses?
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How should I clean my lenses?

There is a lens cleaning cloth included with your glasses. Use this daily to keep your lenses sparkling. Once a fortnight rinse your glasses in warm soapy water, rinse well and dry with a cleaning cloth.

Can anything be done about reflections in my glasses?
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Can anything be done about reflections in my glasses?

Yes, we can put an anti-reflection coating on your lenses that will reduce glare while driving and using computer VDU screens. Please request this when you order your frames.

 

Taking care of eyes

I have problems focussing on my computer screen. What should I do?
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I have problems focussing on my computer screen. What should I do?

We suggest you try Intermediate Single Vision Lenses as these are similar to reading glasses but designed to be used at arms length. Your optician will advise you on the correct prescription. We also suggest you ask your employer about providing you with an eye test under current Health and Safety Regulations.

I have heard that my employer must pay for me to have an eye test and purchase glasses for me. Is this true?
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I have heard that my employer must pay for me to have an eye test and purchase glasses for me. Is this true?

The Health and Safety (Display Screen Equipment) Regulations 1992 attempts to address the adverse health risks to VDU users and require that companies comply as follows:

  • All VDU user workstations must meet the minimum requirements of the Regulations and BS/EU Regulations
  • All VDU user workstations are assessed in order to reduce the risks of the potential adverse health effects
  • The user's work routine allows breaks or changes of activity * Eye tests and remedial glasses are provided, where prescribed, for users
  • VDU users are provided with adequate information and training on the adverse health effects and how to avoid them

The Regulations require that VDU users are provided with eye tests and, where prescribed, remedial glasses at no cost to themselves. To be a 'VDU user', the operator must use a VDU as an "integral part of their job". (Some persons may not therefore qualify even if they have a PC on their desk.)

VDU users are entitled to a free eye test:

  • When taking up employment
  • Every two years as an existing user
  • If you experience visual difficulties which could be caused by work on a VDU

The employer has a duty to inform you of your rights under the Regulations. The eye test will determine whether you need glasses solely for VDU work - in which case the company must comply and provide remedial glasses. However, most firms will only pay for basic glasses or up to a fixed limit.

A typical situation might be someone who wears bifocal lens glasses for general every day distance, reading (or both). VDUs are normally located at an 'intermediate distance' from they eyes and this can cause difficulties for a bifocal wearer. The problem can be overcome with trifocals or varifocals, which incorporate a correction for the middle distance.

Note that under the Regulations "the employer need contribute only the costs attributable to the requirements of the display screen work involved" which means that the employer only pays for the difference between the cost of the user's existing bifocals and the cost of the trifocal or varifocal prescription.

Can using a computer VDU screen damage my eyes?
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Can using a computer VDU screen damage my eyes?

Usage of VDUs has been associated with symptoms related to posture and the visual system. However, fears about the radiation effects on pregnant users, epilepsy, formation of cataracts, etc, have been researched and are unfounded.

VDU users often blame eye discomfort or eyestrain on their screens, but the screen itself cannot cause physical damage to the eyes nor aggravate any existing eye damage.

However, screens can trigger headaches, blurred vision etc, resulting from a visual problem which was previously undetected or which had caused no difficulties in other situations. Moreover, VDUs are normally located at an 'intermediate distance' from they eyes and this can cause difficulties for a bifocal wearer. The problem can be overcome with trifocals or varifocals, which incorporate a correction for the middle distance.

Night Driving is a problem for me; can anything be done to help?
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Night Driving is a problem for me; can anything be done to help?

This is not an unusual problem. The answer is Yes. We can add an anti-reflection coating to your lenses to help reduce glare. Please select this option when you order your order your frames.

Has anyone invented a pill that can help eyesight?
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Has anyone invented a pill that can help eyesight?

Possibly. Scientists have begun development and testing of a drug that they hope will keep children's vision from deteriorating. An anti-myopia pill could be just a few years away.

 

Miscellaneous

Do you offer Gift Certificates?
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Do you offer Gift Certificates?

This service is under development and will be available in the near future.

Do you supply Contact Lenses?
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Do you supply Contact Lenses?

Not yet, but we expect to very soon, please contact us.

 

Payment security

How can I be sure that my Credit Card details will be secure when I purchase from Best4Glasses?
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How can I be sure that my Credit Card details will be secure when I purchase from Best4Glasses?

Best4Glasses uses WorldPay, which is a universally accepted means of securing payments online. Best4glasses Limited do not receive or hold your credit card information, if your purchase is authorised by Worldpay they will issue us with an authorisation code to confirm the transaction. If you are still uncertain about releasing your credit card details or if you do not possess a credit card, we are happy to accept payment by cheque or postal order , please print off your order form and send to Best4glasses Limited, 38 Shop Lane, Brewood, Staffordshire, ST19 9EB. This will take a few days longer as we have to wait for bank clearances.